Who we are

DhyanaKitchenware.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.dhyanakitchenware.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Dhyanakitchenware.com is a property of Shah Sobhagchand Dipchand & Co, having its registered office at 226, Kika St, Gulalwadi, Mumbai, Maharashtra 400002, India.

Information we collect

Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pin code, country, and IP address.

Payment and billing information: We might collect your billing name, billing address, and payment method when you buy our product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner PayU Money.

Information you post: We collect the information you post in a public space on our website or on a third-party social media site belonging to dhyanakitchenware.com.

Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways

We collect information directly from you: We collect information directly from you when you register on our website or make a purchase with us. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons for collecting information about your usage of our website.

We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use the information to respond to your requests or questions: We might use your information to confirm your registration for an event or contest.

We use the information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use the information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.

We use the information for security purposes: We may use the information to protect our company, our customers, or our websites.

We use the information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy our products we’ll enroll you in our newsletter.

We use the information to send you transactional communications: We might send you emails or SMS about your account or a purchase.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf: We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We may share information if we think we have to in order to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy: We will tell you before we do this.

Email Opt-Out

You can opt-out of receiving our marketing emails: To stop receiving our promotional emails, please email ccare@dhyanakitchenware.com. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third-party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

If you have any questions about this Policy or other privacy concerns, you can also email us at ccare@dhyanakitcheware.com

Updates to this policy

This Privacy Policy was last updated on 08.10.2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.