Welcome to Dhyana Kitchenware’s Shipping & Delivery page. We strive to provide you with a seamless shopping experience, ensuring that your products are shipped and delivered in a timely manner. Below you will find important information regarding our shipping and delivery policies.
1. Shipping Timeframe
1.1. Orders are typically processed and shipped within 1-3 business days after the order is placed and payment is confirmed.
1.2. Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Timeframe
2.1. Once your order has been shipped, the expected delivery time is between 5-7 business days, depending on your location.
2.2. Delivery times may vary based on factors such as delivery location, courier partner, and external factors like weather conditions and holidays. We will do our best to ensure timely delivery.
3. Shipping Charges
3.1. Shipping charges are calculated based on the weight of the package, the delivery location, and the shipping method selected at checkout.
3.2. Any applicable shipping charges will be displayed at the time of checkout before you complete your order.
4. Tracking Your Order
4.1. Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.
4.2. You can use the tracking number provided to monitor the status and location of your shipment.
5. Delivery Partners
5.1. We work with reliable courier partners to ensure safe and timely delivery of your products.
5.2. The courier partner handling your delivery will be mentioned in the shipping confirmation email.
6. Failed Delivery Attempts
6.1. Our courier partners will make a maximum of three delivery attempts to deliver your package.
6.2. If all attempts fail, the package will be returned to our warehouse, and you will be contacted for further instructions.
7. Delivery Address
7.1. Please ensure that the delivery address you provide is accurate and complete to avoid any delivery delays.
7.2. If you need to change the delivery address after placing your order, please contact us as soon as possible at ccare@dhyanakitchenware.com. Changes may not be possible once the order has been shipped.
8. Delays and Exceptional Circumstances
8.1. While we strive to meet our delivery timelines, there may be delays due to unforeseen circumstances beyond our control (e.g., natural disasters, strikes, or regulatory restrictions).
8.2. In the event of such delays, we will keep you informed and work to resolve the issue as quickly as possible.
9. Contact Us
If you have any questions or concerns about your order’s shipping and delivery, please contact our customer support team at ccare@dhyanakitchenware.com.
Thank you for choosing Dhyana Kitchenware. We appreciate your business and look forward to serving you!